Web Agencies: How to Get More Value From Your Web Host

Web Agencies: How to Get More Value From Your Web Host

Managing a web agency involves keeping a lot of separate trains running on time without any of them colliding. Revenue, clients, staff, freelancers, sales, marketing, and everything within its own project timescale. Nothing about running a web design or development agency is easy.

Web hosting is often an afterthought. Even when an agency has been receiving mediocre service, agencies usually stick to who they know and put up with it. We know this is far from ideal, especially when agencies are only passing on the cost and not making a profit from the web host relationship.

Collaborative relationships are more useful for everyone. Your agency should profit from the relationship. Customers – those whose sites you’ve created – should get a better service. Ideally, your web host should play an active role in ensuring customer websites are secure and operating at peak performance.

So for anyone getting tired of their current web host, or wanting to give customers more, here are a few ways you can improve your web host relationship.

Get More From Your Web Host

#1: Get feedback: Are you, your team and customers happy with the current arrangement?

Take everything into consideration. Cost, client website performance (uptime, speed, security), previous customer service/support interactions and whether you honestly feel as if you are getting good value for money.

#2: Does your web host empower your agency and customers?

Web hosts and IT partners should empower customers. When a client has a website, we can either assume they have a certain level of technical knowledge and proficiency, or they’re something of a technophobe, but want to learn. Either way, knowledge sharing should be an important part of any web host relationship.

Customer-focused web hosts will always help clients solve problems. However, there is another level of service, beyond resolving support tickets, whereby a web host will share knowledge with customers, through blogs, FAQs, phone calls, messages, emails and social media, so that they can troubleshoot and solve problems themselves.

The next generation of web host providers should be keen to support this movement towards self-serve and knowledge sharing.

#3: Can you profit from the relationship?

It depends if you are adding a markup to web host services when no one – you or your customers – are getting value from the relationship, then probably not. No one wants to pay more when they are getting mediocre service. Especially when website loading speeds, security and support ticket responsiveness are so important, you could risk your customers feeling ripped off and ready to go elsewhere.

With the right web host, you can put every website – your agency and client websites – through Reseller Hosting servers. Pick the right plan for your client needs. Get the support you need, when you need it and don’t pay more for services you don’t need. It should be that simple. Best of all, web agencies can bundle extra useful monthly services into a support package – thereby making a profit and providing clients with everything they need for one monthly fee.

Find out more. See how your agency can support clients with Reseller Hosting: Everything you need from Solid Blue Liquid. Find out more about what we offer at solblu.uk

5 Reasons to get a Domain Name!

I come across a lot of people using Gmail, Hotmail, Outlook.com or other public email addresses for their business, and although its not wrong, a lot of companies don’t think it looks right, even if you use companyname@gmail.com… why not use companyname.com or companyname.co.uk

Its simple and easy to do this, and you don’t have to leave your old address behind! Let us run you through the top 10 reason to get a domain name for your business.

1. Easy to remember and cheap!

If they shop with you, buy food with you, there’s a good chance they know your business name, why confuse your customers with companyname@gmail.com when you can have info@companyname.com, its just simpler! For well-known top-level domains, for example, .com, you spend maximum £15 per year for registering your domain with a good domain registrar.

2. Reliability and effectiveness

Whoever you pay to host your site and domain have a responsibility to look after your site and keep it running! A website offline is a missed opportunity for business.

 

3. Ability to retain ranking and traffic

When you have your own domain, you can move out to better web hosting (web host is where you keep your site or blog content to show on internet) without worrying about ranking and traffic to your site. On the contrary, with free domain name, if you move from one to another, you lose visitors to your new site.

4. Your own domain is an effective tool to brand yourself

In the event that you need to show your own work on internet, owning your domain name is the most sensible way. For instance, in the event that you are an artist, designer (fashion, architecture), writer, photographer or any individual who needs to show potential employers your awesome work, your own domain name will act like a business card to them. With it, you give them the idea of professionalism and credibility.

 

5. Purchase before somebody else buys the domain name

It will be very much regretting that at some point you decide to buy your favourite domain name and find out that it is already taken.

What’s more, once anybody purchases your favourable domain name, it will be no more available to you to purchase as new domain (unless the domain is for sale). The worse part, he/she makes the domain name either well-known or potentially more regrettable. But, you cannot do anything.

Therefore, act before someone else has the domain name and use it for his/her advantage.

If you make the decision to own your domain name, congratulations come and purchase it at https://solblu.uk!

Can WannaCry infect Linxu, and my website?

With all the attacks on the NHS and other large companies across the world, we wanted to update you on some of the details of what can be affected. 88% of the world currently uses Windows, this means that hackers have the best chance of making a profit attacking this system, Mac and the others take up the remaining 12% of the Operating Systems.

Most web servers use Linux, and since wannacry affects CVE-2017-0146 and CVE-2017-0147 which is the NSA leak exploit which was released by Shadow Broker almost 3 weeks ago, both of which are only Windows exploits. If someone is using ‘wine’ on Linux can also be affected but only within the ‘wine’ section of the system.

It takes advantage of an SMB exploit.

There are 2 paths that can help you protect yourself.

  1. Make this domain available to your environment. http://www.iuqerfsodp9ifjaposdfjhgosurijfaewrwergwea.com The wannacry uses this to detect if the environment is running under analysis or not. This domain was a unregistered domain until researchers realized. They made it and purchased to domain to stop the spreading. On registering the ransomware thinks it is running under sandbox and hence stops
  2. Download the patch officially release by Microsoft. Following is the link.

WannaCry: https://blogs.technet.microsoft.com/msrc/2017/05/12/customer-guidance-for-wannacrypt-attacks/

SMB patch: https://technet.microsoft.com/library/security/MS17-010

Concluding: WannaCry is the ransomware affects only Windows systems.

Therefore if you’re on Windows Hosting you can be affected if they haven’t patched the server correct, if you have a VPS on Windows, make sure its fully updated to protect your data.

And always backup your files somewhere else

Find out more at https://solblu.uk